How Personalization Works

Making your gift truly one-of-a-kind is easier than you think.

At GiftsByLuv, every product is made especially for the person you have in mind. Here's how it works in just a few simple steps:

Step 1 — Choose your product Browse our collections and find the perfect item. Whether it's a mug, tumbler, keychain, poster or something else — pick the one that feels right.

Step 2 — Add your personal details On the product page you'll find a personalization box. Fill in the details — this could be a name, a date, a short message, or a photo depending on the product.

Step 3 — Preview your design Before you order, you'll see exactly how your personalized gift will look. Want to make a change? No problem — just update the details until it's perfect.

Step 4 — Place your order Happy with how it looks? Add to cart and checkout. We'll get started on your custom gift right away.

Step 5 — We create & ship it to you Your gift is carefully made and shipped directly to your door. Most orders are delivered within 5–10 business days.

Good to know:

Because every item is made just for you, we start production immediately after your order. Please double-check all names, dates and messages before placing your order.

Need help with your personalization? Our team is happy to assist — just reach out via our Contact page and we'll get back to you within 24 hours.

Questions we get a lot:

Can I change my personalization after ordering? Changes can be made within 2 hours of placing your order. After that, production has already started. Contact us as soon as possible at [your email here].

What if I made a typo? Contact us immediately — the sooner the better! We'll do our best to fix it before production starts.

Can I upload my own photo? Yes! For products that support photo uploads, you'll see an upload button on the product page.